The first contact for clients at FMI is our Client Services team. Headed by the energetic Tatum van Rensburg, they are responsible for handling client queries and ensuring that all policy amendments are processed easily and quickly. We asked Tatum a few questions.
1. How did you end up in the Client Services?
I was a financial adviser and was looking for a better way to utilise my education while still interacting with clients. The position at FMI became available and I jumped at it.
2. What is your job title and what does it mean?